Here’s a good example: I asked the clerk(?) at the register for a side of home fries to go with my breakfast sandwich once our party figured out where and how to order. The clerk hemmed and hawed and turned to the cook, who was no more than four feet away, and asked if that was possible. The cook responded by grabbing a large prep container full of home fries, holding them up in the air, shaking them once or twice and then declaring that she couldn’t “do a side because [she] only ha[s] enough for one more Megawich”. This, mind you, was announced as they were closing the breakfast menu and switching over to lunch.
We love this place. They know us by name, despite not really being regulars and my son requests to go their for the grilled cheese with bacon. Food is fantastic every time.
And if you like spicy, get the Southwestern wrap.
This was absolutely one of the most disappointing and downright oddest experiences I’ve ever encountered at a sandwich shop. The disjointed, inexplicably cumbersome ordering process, the lack of ordinary sandwich shop amenities (side orders, holds on certain ingredients, substitutions on menu items), and the palpable level of disinterest in creating even satisfactory dining experiences for patrons was astounding.
We were in town for a day and found this gem. They have the best sandwiches and funny friendly staff. They represent the area well!
Probably the best place for lunch (quick or otherwise) in town. If you go in during lunchtime, expect to wait in line because it gets busy immediately after noon (try to get there at 11:45!) but also expect that line to move. Rather quickly. This is the only shop I've found to rival Figaro's in Boston for good food fast.
It’s that kind of disregard for customer service that makes folks cross establishments off their lists. It goes without saying, then, that my list for eating establishments in Newburyport is now more refined after visiting Port City Sandwich Co. I suggest you also refine yours by crossing it off your list, too.
Went here twice in one day. Nice folks, quick service and great sandwiches. First went in for breakfast when my wife was running a road race (I think I recall I ordered the Capt Bob which was amazing). When we needed a lunch spot after she was done this was the no brainer choice and we sat on the water nearby to enjoy our sandwiches.
They're incredibly efficient, far beyond any of the places that rely on POS systems, and their food is probably the most consistent I have ever seen. I think they even weigh out portions of different ingredients - if you get meat expect to get a solid serving of it. And they're as friendly as busy, efficient people should be - don't expect a 3 minute conversation about "how's your day", just smiles and a few casual comments.
Port City Sandwich Co is a US Cafe based in Newburyport, Massachusetts. Port City Sandwich Co is located at 40R Merrimac St #102E, Newburyport, MA 01950, USA.
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