I wish I could give them six stars. Kim's amazing, and so is her staff. Really interesting selection of pieces, at reasonable prices. They work hard to make sure you buy what you need, what fits, matches, etc, without overselling. And the service post-sale is simply excellent. The delivery team are great (to the point where I feel we've become friends - also, I may be buying too much furniture lately, if I've become friends with the delivery team). Point is: I trust them, and will shop there over and over again. No more Jordan's, etc. Urban Elements blows them out of the water. Highly, highly recommended.
Prices are great - often looked online afterward to find Urban Elements to be the same or better priced.
I could sit in this store and dream all day!
My daughter got a great table with four chairs for her apartment here.
Many small purchases - our whole apartment is furnished with decor, art, book shelves, 'utility' items... from Urban Elements. Kim has always been more than helpful, and if things are on order it's never too long until an e-mail comes in saying it's back in stock!
until the one she wanted came in! I was really impressed with the customer service, prices and helpfulness.
Urban Elements is my absolute favorite furniture store. I only wish I had found it sooner. We would have furnished our whole house with their furniture. Kim is amazing to work with. She is wonderful both personally and professionally, and she has such a great eye for decorating. Their pieces are beautiful, and their prices are good. Can't go wrong.
When one of the chairs was nicked, they let her take it to her Brookline apartment until the new one came in. Also, offered her a table to take home
I have been a long time repeat customer of Kim and Urban Elements--from her locations in Salem to Newburyport. Not only does Urban Elements provide quality furniture at affordable prices, they also have a wide selection to appeal to differing aesthetics. Additionally the level of service you will receive is top notch from owner Kim to employee of the month Eve down to the delivery drivers everyone is an absolute delight. It's clear they not only care about their product but are willing to go above and beyond to ensure satisfaction
Quality - everything purchased so far has held up extremely well.
Love this store. They couldn’t be more helpful and have beautiful furniture.
Always recommended - a definite happy repeat customer :-)
Urban Elements is a US Home Goods Store based in Newburyport, Massachusetts. Urban Elements is located at 19 Water St, Newburyport, MA 01950, USA.
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