I'd like to counter the poster who spoke negatively of "the guy from Lebanon". Both Joe and Rami, both from Lebanon, I've found, through multiple transactions, over several years, to be pleasant and professional. Likewise Pedro, one of the service techs, came out to helpfully discuss something with me. I think this crew does a good job. Scott... Newburtyport
I have taken my car there twice and they have done a poor job each time. They scratched my door the last time and wouldn't pay to have it fixed. They also tend to be pretty dishonest. They are trying to drum up business by doing inspections on cars, finding something insignificant and then telling the customer that they can fix it. I saw them fail 3 cars for inspection for very simple things. They were trying to charge one woman $800 to replace her tires that they said were not going to pass inspection. Someone should inspect them to see how they are cheating customers.
They told me what I needed replaced and then showed me the old vs. new parts and explained what their functions were and why they should be replaced . They were having problems with the emissions test machine and called around to other garages, willing to pay for the additional cost of retesting so I could get my sticker that day.
Just like every gas station, and theirs rarely anybody here.
I went here to get my inspection sticker renewed. I am a young female with an older, beat up car and have had bad experiences in the past with mechanics but I found everyone here to be friendly and honest.
The place is ok but the guy from Lebanon is so rude, he need to learn costumer services, the other guys are nice but this guy is a trash person. I don't know how people like this can try to help other.
Sunoco Gas Station is a US Gas Station based in Newburyport, Massachusetts. Sunoco Gas Station is located at 59 Storey Ave, Newburyport, MA 01950, USA.
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